Shipping & Returns

Everything you need to know about delivery and returns at Nova52.

Shipping

  • Standard delivery: 2-5 working days
  • Free delivery: Orders over £50
  • Tracking: Sent by email after dispatch
  • Coverage: UK-wide (remote areas may take longer)
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    If your order has not arrived within the expected timeframe, then contact customer support with your order number.

    Returns

  • Return window: 14 days from delivery
  • Condition: Unused, original packaging required
  • Refunds: Processed after inspection
  • Faulty items: Covered by 1-year warranty
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    To start a return, contact us with your order number and reason for return.

    Need help?

    If you have any questions about shipping or returns, our team is happy to help!

    Contact Support